Online Registration Service Options

IMOnline now offers two implementation options.

  1. Purchase and Own - In this option, the customer will own the software and install on the local web server, assuming all control of the program's operation. All data will reside on the local web server. Technical support for server operations would be provided by the customer's technical personnel. The customer would pay a one time fee for the program, with an optional service agreement which would cover all email and phone support and upgrades to the application. Over the long run, this is a cheaper alternative, especially if purchased along side IMTrack. However, the customer will be in charge of installing the application and making sure everything is set up properly. Thus, deployment time could be slower depending on the skills and time available from on site technical personnel.
  2. Buy as Monthly Service - In this option, the customer will run the registration from our servers, paying a monthly fee. The monthly fee will cover tech support and server charges. All data during registration will reside on the Recreational Solutions web servers. Recreational Solutions will install the application and make it available under the domain CustomerName.IMTrackOnline.com. A minimum 1 year contract is required, and lower monthly rates are available for 2 and 3 year commitments. Each contract includes a purchase option at the expiration of the contract, allowing the customer to choose at the end of each contract between continuing the monthly service or transitioning to on site web servers.

Which option is best? That is up to each customer. We have prided ourselves in providing solutions that allow our customers to use the local web server for both our static (standings and schedules) and dynamic (online registration) pages. We will continue to provide those solutions. But if a customer wishes to implement quicker or avoid the hassles of dealing with local technical support to maintain their servers, using the monthly service might be the way to go.

Finally, the customer's budget might have a big say on which option to use. Purchasing involves a larger upfront money commitment, while the monthly service option provides stability for the budget, as each payment is billed monthly. It is up to each customer to determine the option that best meets their budget constraints.

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